SME - SharePoint Administration

About the role

Proven experience supporting large, enterprise scale SharePoint farms (single/multi farm, multi tier architecture). Experience operating SharePoint in production environments with strict availability, security, and change management controls.

What you'll do

• Ensure Timely Resolution And Quality Compliance Of Escalated Sharepoint Tickets And Incidents According To Service Level Agreements
• Mentor Sharepoint Administrators And Team Members, Preparing Standard Operating Procedures And Maintaining Effective Documentation To Promote Knowledge Sharing Within…
• Validate Change Order Implementation Plans And Human Error Compliance, Actively Participating In Capacity Planning To Support Operational Readiness
• Actively Engage In Customer Meetings To Understand Issues Faced By Users, Ensuring Positive Feedback And Satisfaction Through Effective Problem Resolution
• Conduct Thorough Analyses, Including Root Cause And Trend Analysis, And Prepare Reports To Present Performance Insights To Key Business Stakeholders

What you need

• 8–14 yrs of experience
• SQL
• SQL Server
• PowerShell
• Windows Server
• Root cause analysis
• SOP writing
• Any graduate

Good to have

• Splunk