SNROFFCR, Branch Operations and Service Head, Distribution, Consumer Banking Group

About the role

Oversee the day-to-day operations and service delivery of the branch network within the assigned region or portfolio Ensure efficient and effective branch operations, including cash management, transaction processing, and customer service Develop and implement strategies to enhance customer experience and drive service excellence

What you'll do

• Oversee the day-to-day operations and service delivery of the branch network within the assigned region or portfolio
• Ensure efficient and effective branch operations, including cash management, transaction processing, and customer service
• Develop and implement strategies to enhance customer experience and drive service excellence
• Manage and lead a team of branch personnel, including performance management, training, and development

What you need

• Treasury
• Customer service
• Performance management
• Any graduate