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Social Media, Customer Support Associate

Stripe·Bengaluru

Pay not stated2–5 yrsFull-time
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About the role

Today, Stripe handles over a million support cases per year and processes millions of internal transactions. Doing so requires us to invest significant resources into building this experience ourselves.

What you'll do

  • Help resolve issues that are escalated via social media, including technical product questions, and work to prevent those issues from happening again

What you need

  • 2–5 yrs of experience
  • Customer service
  • Social media
  • Escalation handling
  • Problem solving
  • Any graduate

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