Software Engineer Architect – AI Agents (Healthcare)

About the role

We are looking for a Software Engineer Architect to own the technical architecture of our AI agents platform as it scales. In healthcare, accuracy and trust are everything — our systems make phone calls to payers, handle Protected Health Information, and operate inside real clinical workflows, so the architecture underneath them has to be reliable, observable, secure, and fast to evolve.

What you'll do

• Own the end-to-end architecture of the AI agents platform — services, APIs, data models, async task pipelines, LLM/voice agent orchestration
• Design for reliability, latency, and safety: define patterns for fault tolerance, idempotency, retries, observability
• Set the architecture for multi-tenancy, data isolation, and PHI handling in partnership with our Security and Compliance Lead
• Make and document high-leverage technical decisions — build vs. buy, service boundaries, storage and queueing choices
• Partner with the platform team on how workloads run on our Kubernetes (GKE) infrastructure — autoscaling, deployment topology, cost

What you need

• 10–18 yrs of experience
• REST APIs
• Python
• Kubernetes
• AWS
• Go
• LLMs
• Any graduate

Good to have

• Technical writing
• Data modelling
• GCP
• React
• Azure
• Terraform

What you get

• ₹50 L–₹1.5 Cr a year