Java Big Data Developer - Senior
Cognyte·Remote
- Can I apply
- Needs B.Sc · 6–9 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Cognyte's own site
Early: posted 1 h ago on their own site
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About the role
Software Engineer - Customer Support (Tech.) at Icertis. Understand how the product works and how it is used by customers.
What you'll do
- Understand how the product works and how it is used by customers
- Interact with customers on/ off-site to troubleshoot issues, provide workarounds by leveraging your software development skills
- Understand and fulfill enhancement requests received via customer use-cases
- Develop knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution
- Provide technical expertise, guidance, mentorship to team members. Participate in hiring processes
What you need
- 4–7 yrs of experience
- Customer service
- SQL
- JavaScript
- C#
- .NET
- CRM
- Any graduate
Good to have
- Azure
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