Software Engineering Lead

About the role

Responsible for monitoring application and infrastructure health using Dynatrace, Splunk and Zabbix, responding to P1 (Priority 1) alerts, and performing initial-level debugging and escalation to ensure minimal downtime

What you'll do

• Incident Management and Debugging Perform initial triage and root cause analysis (RCA) for P1 incidents
• Follow defined runbooks and SOPs for common P1 scenarios
• Coordinate with application, database, network and infrastructure teams during incidents
• Escalate unresolved issues to L2/L3 teams with proper documentation
• Update incident tickets in tools such as ServiceNow or Jira with findings and actions taken

What you need

• Java
• ServiceNow
• Spring Boot
• Microservices
• Root cause analysis
• Splunk
• Any graduate

Good to have

• AWS
• Kubernetes
• Azure
• GCP
• CI/CD
• REST APIs