Software Engineering Manager

About the role

Bangalore, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

What you'll do

• Configure and implement IT Operations Management (ITOM) modules such as Discovery, Event Management, Service Mapping, Orchestration, and Cloud Management
• Establish integrations with third-party Job monitoring tools (e.g., Databricks, Tidal, Monte Carlo, Airflow etc.)
• Use connectors, APIs, or SNMP to gather events from various systems into ServiceNow. Streamline IT operations through orchestration and resource optimization
• Configure and optimize Event Management to capture alerts, process events, and enable streamlined incident response
• Develop and implement integrations between ServiceNow ITOM and external tools or cloud platforms or monitoring systems

What you need

• 6–11 yrs of experience
• JavaScript
• ServiceNow
• Splunk
• ACLS
• Root cause analysis
• PowerShell
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Incident response
• Grafana
• Databricks
• Airflow