Software Engineering, Staff

About the role

Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. Bring your whole self. The team owns services and capabilities related to survey execution, distribution, response processing, webhooks, messaging integrations, and the streaming pipelines that turn raw collection events into reliable, reportable data.

What you'll do

• Drive resolution on open, cross-cutting architectural questions — Nexus has several live ones at any given time (e.g., which store owns a given workload and why
• You're expected to drive these to a documented, defensible decision — not just have an opinion on them
• Own the integrity of the platform's core data invariants across teams — multi-tenant isolation via the composite entity key model
• When a new feature threatens one of these, you're the engineer who catches it before it ships
• Design the pipeline and schema evolution patterns other teams build against — e.g., how a dataset schema can evolve without migrations or downtime

What you need

• 8–14 yrs of experience
• Kafka
• Spark
• Data modelling
• Incident response
• Any graduate

Good to have

• Node.js
• Java
• TypeScript
• LLMs