Software Support Engineer - Engines

About the role

As a Software Support Engineer – Engines , you are the customer’s hero in times of need, acting as a strong customer advocate internally and an Esko ambassador externally. You support customers with technical requests, ensuring a seamless support and software deployment experience while helping them stay up and running with Esko solutions.

What you'll do

• Keep customers informed with clear and consistent updates throughout the issue resolution process
• Issue Resolution & Ownership
• Ensure customers continuously derive maximum value from Esko software solutions
• Support customers in achieving an optimal usage experience through guidance and engagement
• Contribute to improving support effectiveness by proactively identifying recurring issues and opportunities for long-term resolution

What you need

• 2–5 yrs of experience
• React
• Any graduate