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Software Tech Support Engineer

Applied Materials·Bengaluru

Pay not stated3–6 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Software Tech Support Engineer at Applied Materials. Function as a technical support Tier for SW issues.

What you'll do

  • Function as a technical support Tier for SW issues
  • Support all customer tool issues that don’t require code changes
  • Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, Computing, databases)
  • Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams
  • Reproduce customer issues on internal systems. Perform Root Cause Analysis

What you need

  • 3–6 years in it support & networking
  • Troubleshooting
  • Root cause analysis
  • Python
  • Perl
  • B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

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