Solution Architect 1

About the role

About the Role As a Solutions Architect within the Strategic Customer Success organisation, you will be the senior technical authority for MoEngage's most complex and high-value customer relationships. You will own the full post-sales technical journey — from pre-go-live solutioning and SDK/API integration through to ongoing campaign architecture, analytics design, and platform evolution.

What you'll do

• Own the full post-sales technical journey — from pre-go-live solutioning and SDK/API integration through to ongoing campaign architecture, analytics design
• Own Technical Solutioning & Architecture
• Serve as the senior technical voice in strategic customer engagements, designing end-to-end solutions across SDK integration, API workflows, data pipelines
• Evaluate and validate the technical feasibility of complex customer use cases, translating business requirements into scalable implementation blueprints
• Guide customers through architectural decisions — from event schema design and identity resolution to multi-channel campaign logic and data export strategies

What you need

• 8–14 yrs of experience
• REST APIs
• ETL
• Data modelling
• Customer success
• Any graduate

Good to have

• Marketing automation