Solution Architect - Onboarding

About the role

You'll play a critical role in supporting our enterprise customers early in their journey to ensure the absolute success of their architectural foundations. You'll will bridge the gap between a signed contract and a production-ready ecosystem.

What you'll do

• Drive customer value by translating complex business requirements into tailored technical solutions that solve core business challenges and accelerate cloud adoption
• Lead complex technical discovery sessions with enterprise customers to align on success criteria, KPIs, milestones, and mitigation strategies for project risks
• Implement baseline system hardening, TLS/SSL termination, encryption-at-rest protocols, and enforce least-privileged access through enterprise SSO and RBAC configurations
• Assist customers in configuring enterprise observability tools for logs and metrics
• Produce high-quality technical deliverables—including architecture diagrams, Architectural Decision Records (ADRs)

What you need

• 7–13 yrs of experience
• Onboarding
• SQL
• AWS
• PostgreSQL
• MongoDB
• Customer success
• Any graduate

Good to have

• Docker
• Kubernetes
• IAM
• ETL
• Data privacy
• Linux