Solution Architect, Public Sector India

About the role

As the Solution Architect for Public Sector India, you'll be the technical lead for ServiceNow's entry into the Indian public sector. You'll turn government digitisation programs into solution blueprints, proof of concepts, and winning bids, with AI at the centre of the story.

What you'll do

• Collaborate with Public Sector BD & Sales Leads for the GTM plan for Central and State Ministries, Public Sector Banks and Higher Education / Universities
• Lead architecture sessions with government CIO, IT, and NIC teams, translating program goals into actionable blueprints
• Own the technical response on RFPs and tenders: compliance matrices, architecture, sizing, and clarifications
• Build and run proof of concepts and demos across AI, workflow, and integration that prove value in days, not weeks
• Design within government constraints: hosting, data localisation, security, AI governance, and integration with legacy and national platforms

What you need

• 8–10 yrs of experience
• ServiceNow
• LLMs
• Data privacy
• Any graduate