Solution Architect - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure

About the role

Position Summary We are seeking a highly motivated AI & Automation Engineer to modernize and automate End User Services (EUS), Workplace Services, Citrix, Global Account Management (GAM), Service Desk, and Digital Employee Experience platforms. This role will be responsible for delivering intelligent automation, AI-powered support capabilities, self-service solutions, and operational efficiency improvements across workplace technologies.

What you'll do

• AI & Automation Engineering
• Design, develop, and support enterprise automation solutions within End User Services
• Identify repetitive operational activities and transform them into automated workflows
• Create self-service capabilities that reduce Service Desk tickets
• Build reusable automation frameworks and standards

What you need

• Kubernetes
• Ansible
• Azure
• PowerShell
• Python
• ServiceNow
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Office 365
• Intune
• Power Automate
• LLMs
• REST APIs
• ITIL