Solution Consultant

About the role

The Product Implementation Specialist will be part of a growing implementation team supporting the end-to-end rollout of iTravel's product for customers across sales, operations, revenue management, and accounting functions.

What you'll do

• Customer Engagement & Requirements
• Engage with customers to understand business processes, operational pain points, and strategic objectives across areas such as sales, operations, revenue management
• Conduct product demonstrations, workshops, and gap-fit analyses; map customer requirements to product functionality and distinguish configuration needs from…
• Prepare functional specifications, business process documents, training material, and other customer-facing collateral, following standard requirement-artifact practices
• Act as the functional/domain lead during implementations, covering requirement validation, solution design reviews, UAT support, cutover readiness

What you need

• Stakeholder management
• Root cause analysis
• Prompt engineering
• Roadmapping
• Problem solving
• Any graduate