Solution Manager

About the role

The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.

What you'll do

• Building innovative solutions along with practice team
• Engaging customers through presales support activities, proposal creation and sizing
• End to end responsibility includes pre-bid and post-bid customer interactions until handover to delivery
• Providing strategic inputs to the bid response, controlling the flow and approach
• Guiding the technical architecture team with business perspective in designing a winnable solution

What you need

• 3–6 years in customer support & success
• Sales
• Root cause analysis
• Talent management
• Performance management
• Branding
• ITIL
• Any graduate