Solutions Engineer

About the role

Together, we innovate and deliver cutting-edge solutions that empower our customers and partners to achieve their business goals. Be part of a supportive environment that fosters growth, teamwork, and meaningful contributions to Cisco’s success.

What you'll do

• Collaborate closely with the account team and connected sales teams to ensure customer success, serving as a trusted technical advisor
• Drive penetration through cross-selling and up-selling while displacing competition
• Be responsible for the technical relationship with customers and partners
• Lead engagements with IT and business decision-makers, understand customer environments and market dynamics, and translate business needs into technical requirements
• Focus on landing opportunities and expanding within accounts. Participate actively in customer strategic planning

What you need

• 8–14 yrs of experience
• Customer success
• Cross-selling
• PhD