Solutions Engineer

About the role

Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner

What you'll do

• Develops and refines technical sales approach to meet clearly defined customer requirement
• Learns how to navigate different parts, teams, and roles of their customers/partners (i.e., IT teams, certain decision makers, implementers)
• Supports the development of customer plans and contributes to solutions design
• Supports demand generation and enablement campaigns by collecting and organizing data, coordinating others and assisting with content creation
• Delivers presentations and demonstrations to specific customer scenarios

What you need

• 5–9 yrs of experience
• Customer success
• Any graduate