Solutions Engineer - Strategic Partners

About the role

Technical sales professional, owning the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner

What you'll do

• Contributes to account planning activities to identify opportunity for upselling and sharing technical insights to refine account strategy
• Builds strong relationships with technical and business decision-makers
• Listens for and identifies customer pain points and uses insights to tailor solutions
• Develops strategic plans for customers and leads solutions design
• Participates in demand generation and enablement campaigns by analyzing data, developing content and providing status updates

What you need

• 0–2 yrs of experience
• Data analysis
• Customer success
• PhD