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Solutions Experience & Voice of Customer Senior Specialist - Industrial Automation

Schneider Electric·India

Pay not stated3–7 yrsFull-time

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About the role

Role mission Support the execution of the Voice of Customer (VoC) program and Software & Solutions Experience initiatives, with a specific focus on improvements implementation, adoption, and customer value realization across the end-to-end journey. Ensure that customer feedback is translated into actionable insights that directly influence experience improvements.

What you'll do

  • Every individual needs to feel valued, supported, and treated fairly to do their best work
  • It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker
  • Invest and Plan Your Future
  • Team Up in the Workplace
  • Looking to make an IMPACT with your career?

What you need

  • 3–7 yrs of experience
  • Customer success
  • Any graduate

Good to have

  • Product marketing
  • User flows

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