Solutions Operations Coordinator

About the role

The Solutions Operations Coordinator will provide day-to-day operational support to Wiley’s Editorial Management Solutions team within Research Publishing. The role involves coordinating communications, maintaining feedback repositories, organising meetings and shared workspaces, tracking pilots and releases, and supporting key operational projects.

What you'll do

• Support team communications and resource navigation, including coordinating newsletters and helping stakeholders understand how existing resources fit together
• Coordinate meetings and maintain shared workspaces, including collating agendas, managing Teams spaces, and following up on agreed actions
• Maintain the feedback repository and support interim integrity reporting to ensure information remains accurate and up to date
• Maintain registers for pilots and limited releases, tracking activities through to completion and coordinating configuration and rollout activities with relevant teams
• Follow up with stakeholders to ensure actions related to pilots and limited releases are completed on time

What you need

• Coordination
• MS Office
• Reporting
• Documentation
• Team management
• Any graduate

Good to have

• JIRA
• Power Automate
• Confluence