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SOP Specialist, OPTIMA

Amazon·Bengaluru

Pay not stated1–4 yrsFull-time

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About the role

The SOP Specialist will be responsible to design and develop standard operating procedures (SOPs) for Optima HiTL and HoTL operations in Amazon. This role plays a critical part in supporting the development and evaluation of LLM models through SOP content strategy and associated annotation workflow development in close partnership with Product Managers, Data Scientists, SDEs, and other cross-functional teams.

What you'll do

    What you need

    • 1–4 years in consulting & strategy
    • SOP writing
    • PowerPoint
    • Excel
    • Project management
    • HTML
    • Technical writing
    • Any graduate

    Good to have

    • LLMs
    • Content strategy

    What you get

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