Spares & Warranty Manager - (Gurugram)

About the role

The Position is required to manage the service spare parts store, ordering the required spare parts to factory and maintaining the minimum stock levels for 3-6 months at the central spare part store for smooth service operations. Sending defectives spares back to factory on demand and recovering the reimbursement against warranty defective spares/units as applicable.

What you'll do

• Take complete owner ship or spare parts logistics and invoicing to ASP/Franchisee
• Regularly monitor provide spares for maintaining the spare pending jobs and MSL at franchisee/ASP levels for fast moving spares
• Checking the monthly claims of the ASP/Franchisee
• Continually provide market and customer insights to the Service head to ensure the improvement of service processes
• Order the spare parts to various factories and procure parts in time for smooth service operations without spare parts delays

What you need

• 5–8 yrs of experience
• Excel
• Root cause analysis
• PowerPoint
• Logistics
• B.Tech or B.E. or ITI or Diploma