Special Task Coordinators - Agent

About the role

This role is part of the Service Operations Support - Technical Planning team, which provides ongoing support to internal regional stakeholders, focusing on advanced maintenance planning with full ownership and accurate task execution.

What you'll do

• Technically plan a Work order (clearly specified, enriched with relevant information
• Customer specifics considered in technical planning
• Create service orders in SAP as per business process requirements
• Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation & updates)
• Perform an entitlement check via system support and identify T&M opportunities and check the status with Contract Manager for Planning

What you need

• 4–7 yrs of experience
• SAP
• Power BI
• Problem solving
• Diploma or B.Tech or B.E.