Specialist - Cloud & Infra Management

About the role

This role demands a proactive and urgent approach to managing complex cloud and on-premises infrastructure. You will be instrumental in maintaining the stability and security of our critical systems, responding swiftly to incidents, and driving forward key infrastructure initiatives.

What you'll do

• Design, implement, and manage complex network infrastructure solutions, leveraging expertise in Cisco DC/Branches Routers & Switches and Juniper DC/Branches Routers and…
• Administer and optimize NICE Contact Center environments, ensuring seamless operation, high availability, and exceptional user experience
• Develop and maintain comprehensive documentation for network and infrastructure components, including architecture diagrams, IP schemes, and configuration standards
• Lead incident response efforts for critical infrastructure outages, ensuring rapid diagnosis, resolution, and post-incident analysis to prevent recurrence
• Implement and enforce stringent security policies, network segmentation, and access controls to protect sensitive data and systems

What you need

• 5–7 yrs of experience
• AWS
• GCP
• Azure
• Incident response
• B.Tech or B.E. or B.Sc or BCA