Specialist, Crane Service

About the role

Konecranes Information Technology organization secures sustainable growth and operational excellence through IT Innovation and data insights. The service portfolio is wide; from IT services provided to enable Konecranes business processes, through Helpdesk, all the way to the business intelligence and analytics identifying new business opportunities.

What you'll do

• Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative
• The field operative accepts work packages and enters work against the SR/WP
• The field operative cannot create new service requests (except through “do work”)
• Record faults/exceptions using Risk & Recommendation method
• Estimate labor hours and parts cost for repairs

What you need

• 8–12 yrs of experience
• Maintenance
• CRM
• B.Tech or B.E. or Diploma