Specialist - Customer Service (Technical Spare Parts)

Liebherr IT Shared Service Centre Ibérica, S.L.·Pune

Pay not stated6–8 yrsFull-time

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About the role

Specialist - Customer Service (Technical Spare Parts) at Liebherr IT Shared Service Centre Ibérica, S.L.. Maintain and validate master data, article codes, spare part kits, parts lists, price lists, and backorder information in ERP systems.

What you'll do

Maintain and validate master data, article codes, spare part kits, parts lists, price lists, and backorder information in ERP systems
Prepare analyses, KPIs, and reports to support operational and management decisions
Process and manage customer orders, inventory checks, and invoicing
Clean inactive or incorrect items to optimize inventory and reduce costs
Create and maintain an overview of open backorders with prioritization and Handle incoming tickets (pricing, lead time, standard requests)