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Check out this job at Deloitte, Specialist Manager, Enterprise Operations Xcellence (EOX) – Transformation and Optimization - Platform Administration - Hyderabad

Deloitte USI (US-India offices)·Hyderabad

Pay not statedMid levelFull-time

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About the role

The Enterprise Operations Xcellence Transformation and Optimization (ETO) Manager leads day-to-day execution and operational stewardship across an assigned portion of the ETO application portfolio, ensuring applications are reliable, well-governed, continuously improved, and positioned to support business priorities.

What you'll do

  • As a Specialist Manager, Transformation and Optimization - Platform Administration on the Enterprise Operations Xcellence (EOX) – Transformation and Optimization team
  • Lead and mature platform administration capability across an assigned application portfolio
  • This spans application support, configuration, and reporting
  • Establish standardized operating practices for intake, triage, escalation, change, release, testing, access management, and documentation
  • Provide operational stewardship across the application portfolio. Monitor platform health, capacity, service performance, incidents, and risks

What you need

  • Process improvement
  • ServiceNow
  • Stakeholder management
  • Root cause analysis
  • Performance management
  • Problem solving
  • B.Tech or B.E. or BBA

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