Specialist - Operational Excellence

About the role

The Operational Excellence Lead is responsible for overseeing and ensuring the quality standards driving process improvement initiatives to enhance operational performance and increase efficiency. This role is to implement and maintain quality management systems, compliance with SLA, deployment of Lean, Six Sigma, and other continuous improvement methodologies.

What you'll do

• Responsible for overseeing and ensuring the quality standards driving process improvement initiatives to enhance operational performance and increase efficiency
• Facilitate and manage improvement projects using Lean, Six Sigma, Kaizen, or other methodologies
• Monitor quality metrics, analyze trends, and report on quality performance to senior management
• Lead root cause analysis (RCA) efforts and drive corrective and preventive actions (CAPA). to address systemic issues
• Establish CTQs (Critical to Quality), track KPIs and performance metrics to ensure sustainability of improvements

What you need

• 12–22 yrs of experience
• PowerPoint
• Excel
• Process improvement
• Six Sigma
• Problem solving
• Root cause analysis
• Any graduate

Good to have

• Kaizen
• AC repair