Specialist

About the role

Specialist at Quest Global. Administer and manage the Cornerstone On Demand (CSOD) LMS , including course creation, learning assignments, curricula, certifications, user access management.

What you'll do

• Administer and manage the Cornerstone On Demand (CSOD) LMS , including course creation, learning assignments, curricula, certifications, user access management
• Handle, troubleshoot, and resolve LMS-related support tickets within defined SLAs, ensuring a seamless learner and administrator experience
• Monitor learning activities, track completion data, generate reports and dashboards, and provide actionable insights to stakeholders
• Maintain training records, learning transcripts, certifications, and system data integrity to ensure accuracy and compliance
• Support content deployment, communication campaigns, and the creation/editing of learning and training videos as required

What you need

• 2–5 yrs of experience
• Reporting
• SOP writing
• Excel
• Learning and development
• Process improvement
• Documentation
• Any graduate

Good to have

• Premiere Pro