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Sr Administrator (Support & Operations)

HCLTech·Chennai

Pay not stated8–12 yrsFull-time

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About the role

Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments . This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements .

What you'll do

  • Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID)
  • Design, implement, and optimize identity synchronization and authentication mechanisms
  • Ensure high availability and resilience of identity services
  • Expert-Level Troubleshooting & RCA
  • Act as the highest escalation point (L3.2/SME) for critical identity issues

What you need

  • 8–12 yrs of experience
  • Active Directory
  • Troubleshooting
  • Azure
  • PowerShell
  • Root cause analysis
  • SOP writing
  • Any graduate

Good to have

  • Office 365
  • ITIL
  • Intune
  • Networking

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