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Sr Administrator (Support & Operations)

HCLTech·Chennai

Pay not statedMid levelFull-time

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About the role

We are seeking a Level 2 EDR Engineer with hands-on experience in managing and supporting Endpoint Detection & Response solutions. The candidate will be responsible for monitoring endpoint security, analyzing alerts, and ensuring the health and compliance of endpoints across the enterprise environment.

What you'll do

  • Monitor and analyze security alerts from EDR platforms (MDE, Trend Vision One)
  • Perform incident triage, investigation, and root cause analysis
  • Ensure endpoints are onboarded and reporting correctly in EDR tools
  • Maintain and troubleshoot EDR agents across Windows, Linux, macOS environments
  • Validate and enforce security policies and configurations

What you need

  • Windows
  • Linux
  • Troubleshooting
  • EDR
  • Root cause analysis
  • Any graduate

Good to have

  • SIEM
  • Splunk
  • PowerShell
  • Python

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