Sr Administrator (Support & Operations)

About the role

Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required. Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required.

What you'll do

• Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident
• Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required
• Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting
• Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements
• Participate in security incident response and investigation as needed

What you need

• AWS
• Root cause analysis
• Incident response
• Documentation
• Azure
• Terraform
• Any graduate