Sr Administrator (Support & Operations)

About the role

Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required.

What you'll do

• Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident
• Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required
• Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting
• Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements
• Participate in security incident response and investigation as needed

What you need

• AWS
• Root cause analysis
• Incident response
• Documentation
• Azure
• Terraform
• Any graduate