Sr Administrator (Support & Operations)

About the role

We are seeking a ZTNA / Secure Web Gateway (SWG) L2 Engineer with hands-on experience in Appgate SDP and iBoss Secure Web Gateway to support, administer, troubleshoot, and optimize secure remote access and web security solutions.

What you'll do

• Provide L2 operational support for Appgate ZTNA (Software Defined Perimeter) and iBoss SWG platforms.\\r\
• Troubleshoot and resolve user connectivity, authentication, access, and web filtering issues within SLA targets.\\r\
• Configure and maintain ZTNA access policies, user entitlements, segmentation rules, and application access controls.\\r\
• Administer web security policies, URL filtering, SSL inspection, DLP controls, and threat protection features within iBoss.\\r\
• Support onboarding and offboarding of applications, users, and business groups.\\r\

What you need

• 3–6 yrs of experience
• Active Directory
• CCNA
• CCNP
• TCP/IP
• ServiceNow
• DLP
• Any graduate

Good to have

• Network security
• CISSP
• EDR
• SIEM
• Azure
• IAM