Sr Administrator (Support & Operations)

About the role

Provide L2 operational support for Appgate ZTNA (Software Defined Perimeter) and iBoss SWG platforms.\\r\ Troubleshoot and resolve user connectivity, authentication, access, and web filtering issues within SLA targets.\\r\ Configure and maintain ZTNA access policies, user entitlements, segmentation rules, and application access controls.\\r\

What you'll do

• Be responsible for incident resolution, policy administration, access governance, user onboarding
• Appgate SDP / Appgate ZTNA\\r\
• IBoss Secure Web Gateway\\r\
• Incident & Problem Management\\r\
• Web Security & Content Filtering\\r\

What you need

• 3–6 yrs of experience
• CCNA
• CCNP
• ServiceNow
• Active Directory
• DLP
• CISSP
• Any graduate

Good to have

• EDR
• TCP/IP
• Network security
• SIEM
• Azure
• IAM