Sr Administrator (Support & Operations)

About the role

Mobile devices, remote support (remoting in ) First contact resolution of desktop issues or follow proper escalation procedures Hiring, training, and developing operations staff motivating, rewarding and recognizing staff performance

What you'll do

• Assist in the planning and installation of desktop computer hardware, software
• Follow best practice ticket management processes, ensuring tickets owned are handled and updated as per process and every effort is made to make service levels

What you need

• Hardware
• Any graduate