Sr Administrator (Support & Operations)

About the role

The DocAve SME is responsible for the administration, configuration, support, and optimization of the DocAve platform for SharePoint and Microsoft 365 environments. The role focuses on backup and recovery, migration, governance, content management, compliance, and operational support while ensuring business continuity, data protection, and platform reliability.

What you'll do

• Administer and support AvePoint DocAve components including Backup & Recovery, Migration, Replicator, Governance Automation, and Content Manager
• Design, configure, and maintain DocAve solutions to support SharePoint Online, Microsoft 365, and SharePoint Server environments
• Perform SharePoint and Microsoft 365 content migrations, upgrades, and tenant-to-tenant migrations
• Manage backup schedules, retention policies, recovery processes, and disaster recovery testing
• Monitor DocAve platform health, troubleshoot issues, and resolve service incidents within SLA timelines

What you need

• 5–8 yrs of experience
• Office 365
• ITIL
• Power Automate
• Power Apps
• Power BI
• Azure
• Any graduate

Good to have

• SOP writing
• Root cause analysis
• PowerShell