Sr Administrator (Support & Operations)

About the role

Sr Administrator (Support & Operations) at HCLTech. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit.

What you'll do

• Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit
• Should be able to drive the run arena – sys admin, storage and backup service towers
• Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX , Windows), VMWARE
• Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams
• Should be customer facing and have a friendly personality

What you need

• 5–9 yrs of experience
• ITIL
• MS Office
• Due diligence
• MS Project
• Any graduate

Good to have

• Six Sigma
• VMware
• Linux
• Windows