highlisted
Sign in

Sr Analyst

HCLTech·Hyderabad

Pay not stated3–4 yrsFull-time
Apply on HCLTech's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Sr Analyst at HCLTech. Monitor switch availability, interfaces, CPU, memory, power, temperature, stack, uplink, error.

What you'll do

  • Monitor switch availability, interfaces, CPU, memory, power, temperature, stack, uplink, error
  • Acknowledge, validate and enrich incidents in ServiceNow; associate the correct configuration item, site, service, impact, priority and resolver group
  • Perform approved L1 diagnostics for link-down, port errors, VLAN mismatch, speed/duplex, PoE, endpoint connectivity, DHCP reachability, STP events and access-port issues
  • Execute standard service requests and pre-approved changes such as port enablement, VLAN assignment, port descriptions
  • Use documented SOPs and runbooks; collect show-command output, logs and topology evidence before escalation to L2

What you need

  • 3–4 years in data & business analytics
  • ServiceNow
  • SOP writing
  • Azure
  • Any graduate

Good to have

  • TCP/IP
  • iOS
  • Datadog
  • Troubleshooting
  • CCNA
  • ITIL

What you get

    Similar jobs

    Sr Reporting Analyst

    Invesco·Hyderabad

    Can I apply
    Needs B.Com or CFA · 4–6 yrs
    Pay
    Pay not stated · Night shift
    Source
    From the company's careers page · today
    How to apply
    On Invesco's site (Workday): account needed, ~10–15 min
    Early: posted 1 h ago on their own site

    Senior Atlas Data Analyst

    Gainsight·Remote

    Can I apply
    Open to any education · 8–14 yrs
    Pay
    Pay not stated
    Source
    From the company's careers page · today
    How to apply
    On Gainsight's site (Ashby): short form, ~5 min
    Early: posted 1 h ago on their own site

    Digital Technology Specialist - Data Visualization Engineering

    Baker Hughes·Hyderabad

    Can I apply
    Needs B.Tech or B.E. or B.Sc · 5–9 yrs
    Pay
    Pay not stated
    Source
    From the company's careers page · today
    How to apply
    On Baker Hughes's site (Workday): account needed, ~10–15 min
    Early: posted 2 h ago on their own site

    Specialist, SAP Data Analytics

    MSD·Hyderabad

    Can I apply
    Open to any education · 3–5 yrs
    Pay
    Pay not stated
    Source
    From the company's careers page · today
    How to apply
    On MSD's site (Workday): account needed, ~10–15 min
    Early: posted 2 h ago on their own site