Sr Analyst

About the role

We are looking for a proactive and technically skilled NOC (Network Operations Center) Analyst with 1-3 years of experience in network monitoring, troubleshooting, and incident management. The ideal candidate will be responsible for ensuring network availability, performance monitoring, incident resolution, and maintaining operational excellence across enterprise networking environments.

What you'll do

• Monitor and maintain network infrastructure to ensure maximum uptime and performance
• Troubleshoot and resolve network-related incidents involving routers, switches, wireless devices, and firewalls
• Manage and respond to alerts generated from network monitoring tools
• Perform first-level and second-level network troubleshooting and escalation as required
• Handle incident, problem, and change management activities through ITSM tools

What you need

• 1–3 years in data & business analytics
• Preventive maintenance
• ITIL
• TCP/IP
• Routing and switching
• Performance management
• Firewalls
• Any graduate