Sr. Associate I, Network & Server Operations

About the role

We are seeking a dedicated Senior Network Operations Analyst to operate and improve our Infrastructure Services which include LAN, WAN, Data Center, Voice & Video and Public Cloud platforms. This role is pivotal in ensuring that our global infrastructure services are delivered and managed excellently, adhering to best practices and industry operational standards.

What you'll do

• Manage NOC Infrastructure Services to meet agreed service levels
• Configure, manage, and troubleshoot enterprise routing and switching technologies on Cisco and Juniper platforms
• Perform network performance monitoring, optimization, and fault resolution
• Manage IP addressing, subnetting, and network segmentation in Bluecat
• Deploy, configure, and support SD-WAN solutions (Cisco Viptela, Meraki, or equivalent)

What you need

• 5–9 yrs of experience
• Routing and switching
• Documentation
• AWS
• CCNA
• CCNP
• Firewalls
• B.Tech or B.E. or B.Sc or BCA

Good to have

• ITIL
• ServiceNow
• Azure