Sr Associate (SAP Ariba Support)

About the role

Ecospace Campus 3A, 4th Floor, Outer Ring Road, Bellandur, Bengaluru- 560103

What you'll do

• Serve as Level 2 escalation support for SAP Ariba modules (e.g., Ariba Buying & Invoicing, Sourcing, Contracts, Supplier Lifecycle & Performance, and Ariba Network)
• Troubleshoot, analyze, and resolve complex functional and technical issues, including workflow errors, approval flow failures, integration faults
• Develop, configure, and maintain Ariba solutions, including custom forms, approval workflows, catalog management, and business rules
• Support and monitor integrations between Ariba and ERP systems (e.g., SAP S/4HANA / SAP ECC) via CIG (Cloud Integration Gateway), middleware, or APIs
• Manage incident, service request, and change tickets in the ITSM tool within defined SLAs; document root causes and resolutions

What you need

• SAP
• ERP
• SAP HANA
• Regression testing
• Business analysis
• Any graduate