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Sr Associate Software Engineer

Amgen·Hyderabad

Pay not statedSenior levelFull-time
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About the role

Fulfill service requests related to platform configuration, user management, and system access, ensuring timely and accurate delivery

What you'll do

  • Provide daily administrative support for ServiceNow ITSM and GRC/IRM modules, ensuring platform functionality and stability
  • Respond to incidents and resolve platform issues to minimize downtime and service disruption
  • Perform regular platform maintenance tasks, including patching, upgrades, and health checks, ensuring optimal performance
  • Assist with the configuration and management of workflows, approvals, and service catalog items within the ITSM and GRC/IRM modules

What you need

  • ServiceNow
  • Any graduate

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