Sr. Associate/ Team Lead - Consumer Engagement and Loyalty

Himalaya Wellness·Bengaluru

Pay not statedSenior levelFull-time

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About the role

Sr. Associate/ Team Lead - Consumer Engagement and Loyalty at Himalaya Wellness. Drive enrollment and acquisition of new loyalty members across Retail & D2C touchpoints.

What you'll do

Drive enrollment and acquisition of new loyalty members across Retail & D2C touchpoints
Increase active member base and engagement levels
Improve loyalty program awareness and sign-ups at stores
Plan and execute member engagement campaigns.Improve redemption, repeat purchase, and tier migration.Manage customer lifecycle communication programs
Drive sales through loyalty-led campaigns and targeted promotions.Increase average spend and purchase frequency of loyalty members.Track ROI of loyalty initiatives