Sr. AWS Developer, Products

About the role

As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch.

What you'll do

• Build Pulse's AI core: conversation ingestion, topic detection, LLM-based evaluations and scoring, PII redaction, and the insights/recommendation engine
• Develop on Amazon Bedrock — model invocation, Agents, AgentCore (gateways, runtimes), Knowledge Bases/RAG, and Guardrails — plus third-party LLM APIs
• Design and build Pulse's MCP server and agentic interfaces so AI assistants and customer tooling can consume Pulse data and actions
• Build the supporting serverless backend: Lambda, API Gateway, DynamoDB, Aurora/RDS, S3, Kinesis, Step Functions
• Own product infrastructure as code (AWS CDK): reusable, hardened constructs that deploy cleanly into customer-owned AWS accounts

What you need

• 5–9 yrs of experience
• AWS
• Node.js
• Python
• TypeScript
• REST APIs
• LLMs
• Any graduate

Good to have

• Machine learning
• DynamoDB
• IAM
• CI/CD
• Salesforce
• Terraform