Sr. Business Analyst - RPA BA Job

About the role

We are looking for an RPA Business Analyst who combines strong process automation skills with hands-on domain knowledge in Retail Banking particularly lending, credit management, and mortgage operations. The ideal candidate will bridge the gap between business stakeholders and automation delivery teams, identifying high-value automation opportunities and translating complex banking processes into clear functional requirements.

What you'll do

• Lead process discovery and requirement-gathering sessions with retail banking stakeholders to identify automation opportunities across loan origination, underwriting
• Develop Process Definition Documents (PDDs) and Solution Design Documents (SDDs) for RPA/BPA use cases in lending and credit workflows
• Conduct as-is/to-be process mapping and build process heat maps to prioritize automation candidates by ROI and complexity
• Partner with automation developers (UiPath, Automation Anywhere, Blue Prism, or similar) to validate solution design against business rules and compliance requirements
• Support UAT, change management, and post-deployment monitoring for automated banking processes

What you need

• 8–12 yrs of experience
• RPA
• Business analysis
• Stakeholder management
• SOP writing
• Credit appraisal
• Credit risk
• MBA or B.Tech or B.E.

Good to have

• Six Sigma
• KYC
• AML
• Underwriting
• SAP