Sr. Customer Support Executive

About the role

We are seeking a meticulous and detail-oriented Criminal Case Background Researcher to join our team. The primary responsibility of this role is to conduct comprehensive criminal record searches, analyse data from various judicial systems, and compile accurate background investigation reports for employment and screening purposes.

What you'll do

• Report Generation: Analyse case outcomes, misdemeanour/felony filings, and dispositions to compile detailed background reports
• Verify that the records match the applicant's identity (matching name, address history, and date of birth)
• Report Generation: Compile research findings into clear, structured, and accurate reports within Excel spreadsheets or our internal case management systems

What you need

• 1–2 yrs of experience
• Customer service
• Data entry
• Research
• Excel
• Voice process
• MS Office
• Any graduate

Good to have

• Litigation