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Sr. Engineer / Assistant Manager – Technical Service

Sika AG·Bengaluru

Pay not stated5–9 yrsFull-time

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About the role

Strengthen the Automotive & Industry business unit by providing quality technical support to our valued customers and contribute towards generating new business opportunities. Reinforce engagement with key customers through added values like process and quality improvement and cost optimization. Market-field Engineer ensures on-site support and on-the-job training, supports engineering, application aspects and observes customer needs.

What you'll do

  • Responsible for technical trial/demonstration, troubleshooting, application SOPs/work instruction, proper planning for technical trials & product training
  • Responsible for preparation of all Technical Documentations of internal and external projects
  • Co-ordinate with sales team, provide professional technical support and maintain good relationship with customers
  • Listen to customers’ challenges and objectives and identify potential new business opportunities through innovative solutions and value additions
  • Deal with customer complaints and carry out trouble shooting of application at customer end

What you need

  • 5–9 yrs of experience
  • Chemistry
  • SOP writing
  • Lab testing
  • B.Tech or B.E. or M.Sc

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