Sr Finance Operations Specialist

About the role

As Sr Finance Operations Specialist, you’ll be assisting in the responsible for the timely research and resolution of internal / external customer billing questions received in the Invoice Admin mailbox. Accountable for ensuring the accurate processing of daily invoices covering all regions, with proficiency in electronic / web delivery.

What you'll do

• Respond to inquiries in the Invoice Admin Mailbox by researching and resolving all queries from customers, Collectors and Sales within forty-eight (48) hours of receipt
• Collaborate with colleagues and others within the company to find the best solution to customers’ issues
• Identify common problems, escalating to management along with possible suggestions for improvement, wherever possible
• The submittal of invoices through the various clients’ web portals
• Timely and accurate processing of customers’ daily invoice(s) including generating reports of items distributed with notification to regional stakeholders

What you need

• 2–4 yrs of experience
• SAP
• Excel
• Accounting
• Customer service
• ERP
• Microsoft Dynamics
• B.Com or BBA

Good to have

• NetSuite
• Workday
• Salesforce